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How we protect your account information

When you open an account with calo88 and deposit via DANA, OVO, GoPay or QRIS, we encrypt every piece of information you share.

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What we collect and why

calo88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

calo88 collects information you provide during registration — your name, email, phone number and payment details — and information created when you play, such as game history, deposits and withdrawals. We use this data to verify your identity, process your DANA, OVO, GoPay and QRIS transactions,

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prevent fraud and improve your experience. We do not sell your personal information to third parties. Your data is retained for as long as your account is active and for the period required by local law. Where local law permits, we may use anonymised gameplay data
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to understand which games perform well in your region and how quickly deposits clear.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Reach us about your privacy

If you have questions about how we handle your data, want to update your information or request deletion, our support team is here.

SECURITY & TRANSPARENCY

How we keep your privacy intact

calo88 uses industry-standard encryption to protect data in transit and at rest. Cookies on our platform help us remember your login preferences and language settings so you don't have to re-enter them…

End-to-End Encryption

All communication between your device and our servers is encrypted. Deposits via DANA, OVO, GoPay and QRIS are processed through secure payment gateways that do not share your card details with us.

Cookie Policy

We use cookies to keep you logged in and to track your preferred game rooms. No cookies are sold to advertisers. You can disable cookies in your browser, though this may affect your lobby experience.

Account Verification

When you request a withdrawal or change your password, we verify your identity through your registered email or phone. This prevents unauthorised access to your balance and winnings.

Data Retention

We keep your account data for the life of your membership plus five years after closure, as required by local law. Game logs are retained for one year. You can request early deletion where permitted.

Third-Party Access

We do not sell your data. We share information only with payment processors (for DANA, OVO, GoPay and QRIS transactions), anti-fraud partners, and where local law requires disclosure. All partners sign strict confidentiality agreements.

Your Rights

You can request access to all data we hold about you, ask us to correct errors, and request deletion of non-essential information. Submit requests via live chat or email. We handle them within five working days.

Your privacy questions answered

Players often ask how we use their information, whether their deposits are safe, and what happens if they close their account. Here are the answers to questions we hear most often.

Your account data is retained for five years after closure for compliance reasons. You can request deletion of non-essential information immediately. Withdrawal history and deposit records are kept for one year to resolve disputes and comply with local law.

Yes. We do not store your full payment details. Transactions are processed through secure payment gateways that handle encryption. We see only the deposit amount and timestamp, not your card or account number.

Absolutely. Log into your account, go to Settings > Privacy, and select Download My Data. You will receive your full profile, game history and transaction log within 48 hours. You can also request this via live chat or email.

No. We never sell personal or gameplay data. We may use anonymised, aggregated data — such as which games are popular in your region — to improve our service, but only in forms that cannot identify you.

Active gameplay data is kept for one year. Transaction history (deposits and withdrawals) is retained for five years to comply with local law and resolve payment disputes. Closed accounts retain records for five years, then are deleted.

Change your password immediately and contact our support team via live chat. We will review your account for unauthorised activity and help you secure it. If funds are missing, report this within 24 hours so we can investigate.

Yes, we use cookies to keep you logged in and remember your preferences. You can disable cookies in your browser settings, but this may prevent the lobby from loading correctly or require you to log in every session.

How we protect your account information

Reach us about your privacy

How we keep your privacy intact

End-to-End Encryption

Cookie Policy

Account Verification

Data Retention

Third-Party Access

Your Rights

Your privacy questions answered

01 What happens to my data if I close my calo88 account?

02 Is my payment information safe when I deposit via DANA, OVO, GoPay or QRIS?

03 Can I see what personal data calo88 holds about me?

04 Do you sell my gameplay data to other websites or advertisers?

05 How long does calo88 keep my game history and deposits?

06 What should I do if I think someone has accessed my account without permission?

07 Do you use cookies, and can I turn them off?

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